Speaking of which!
There is a fantastic new tiny coffee shop in town with delicious baked goods and ALWAYS friendly, smiling happy girls behind the counter. It's like a breath of fresh air in this small town I tell you.
Nothing seems personal anymore, Storm went on Mothers day at 7:45 to Tim's (because I had requested) he ordered 4 hash browns ( yes, I like the hash browns- not the healthiest of ways to start the day I know) and he was told he could have ONE... when he questioned- "seriously?"; It is Tim Hortons, Sunday morning - Mothers day - go figure they would have fricken hash browns? Instead of hash browns he was given attitude. This seems to be acceptable, it has happened far too many times to be just us & in the coffee shop the other morning - it was agreed, big business has become big bullshit- if you are not happy - too bad, so sad- move on there is another car behind you.
I did call to complain - and I do/did not want ANYTHING from them, I get enough 'free attitude' every time they screw up.
Screwing UP is Normal, we all do it. I do it daily I'm sure. I also say sorry when deserved and IF I am wrong... thinking you can treat the customer like crap continually - is eventually going to catch up- I know and I'd bet (If I gambled) many of you have got a wrong order & just continued on, never said a word. How many people does this happen to. WHY should they change their attitude If we continue to REWARD them with our $. Done
I will go a little further, it is well worth it!
A smile, a hello and someone that looks like they actually appreciate your business- its a breath of fresh air and I am happy to pay for it.
If you are in town please visit these lovely ladies ;) I am crazy for the carrot muffin with cream cheese topping! Just typing it has me glancing up at my clock & thinking 'what did she say her Sunday hours were? lol
I did tell the girls I am a cartoonist - they have chalkboard walls! The other day Jessie, inspired by my cartooning - came up with one of her own for a coffee shop and it did give us a good giggle! "Let's get Sconed! " hee hee hee I love it, she made my day & I had a great coffee! Go figure.
How cute is that - by the way the scones are also very good!
The coffee shop is located across from BIGBONE in Keswick- I'm off to shower & then head over for a carrot muffin- if you want meet me there!